These Terms of Use govern the use of the website and mobile applications of nucoach UG (haftungsbeschränkt), Grete-Zabe-Weg 1, 22081 Hamburg, [email protected]. The platform serves to broker coaching and consulting services between commercial coaches and consumers.

nucoach operates an online marketplace for coaching and consulting services. nucoach acts exclusively as an intermediary. The contract for the booked service is concluded exclusively between the user and the coach.

Registration is required to make a booking. Users must be at least 16 years old and provide truthful information.

Users are required to protect their login credentials and keep their information up to date. nucoach may suspend or delete accounts in the event of violations.

nucoach does not guarantee the quality or success of the services offered. The respective coach is solely responsible for these.

Bookings are made through the platform. The contract for the service is concluded exclusively between the user and the coach.

Payments are processed through Stripe or a comparable payment service provider. Their terms apply in addition.

Users may submit reviews after actually using a service. Unlawful, insulting or misleading reviews may be removed.

Users may publish text, images and other content. They represent that they hold the necessary rights to do so. nucoach is granted a non-exclusive right of use for the purpose of operating the platform.

Trademarks and logos may be used only if the necessary rights are in place.

In particular, the following are prohibited: unlawful content, manipulation of reviews, spam, fraud and infringements of third-party rights.

Coaches and services are displayed and ordered according to various criteria. These may include, in particular, the geographic proximity between coach and consumer, reviews, how closely the service offered matches the search query, and other quality- and usage-related factors. The order does not constitute a recommendation or a guarantee of quality.

Users can report unlawful content, reviews, profiles or other information via [email protected]. Reports should identify the content concerned and include a statement of reasons.

nucoach may remove content, restrict its visibility, suspend accounts or take other appropriate measures if violations of statutory provisions or platform rules are identified.

Affected users may contact [email protected] to have decisions on the removal of content or on account suspensions reviewed.

The platform cannot be guaranteed to be available at all times.

nucoach is liable without limitation to the extent that the damage is caused by an intentional or grossly negligent breach of duty by nucoach or by a legal representative or vicarious agent of nucoach.

All rights to the platform remain with nucoach or the respective rights holders.

Users can delete their account at any time. nucoach may suspend accounts in the event of violations.

Details are set out in the Privacy Policy.

nucoach may amend these terms with effect for the future.

German law applies.

Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.